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While insurance companies are
expected to accurately assign the right territory to every
policy in order to calculate the correct premium and avoid
market-conduct fines. Territories can be geographically complex
and quite often do not follow ZIP code boundaries. This
frequently leads to territory assignment errors, which range
from 6% to over 25%.
Territory assignment errors are costly; Assignment errors mean
that incorrect premiums are being quoted or charged, which
creates both customer retention risk problems when overcharging
occurs, and premium revenue loss with undercharging.
Group 1 technology allows for this critical analysis to be done
"on the fly" rather than on an infrequent schedule. By
implementing a business geographics approach, our numerous
insurance customers have the ability to rate and bind policies
in real-time over the web.
High Definition Data Business Processes
The High Definition Data for Rating Territory Assignment can be
broken down into two Business processes:
- Geocoding: Geocoding
determines the location (latitude/longitude) of an address.
Addresses — whether entered by agents, call center personnel
or even by customers — are usually very "dirty" and contain
misspellings and erroneous or missing information.
One of the primary functions provided by geocoding is to
correct, clean and standardize the addresses to conform to
United States Postal Service (USPS) conventions. Once an
address has been "standardized" and geocoded, it is ready to
be analyzed.
- Rating Territory
Determination and Assignment: Once an address is precisely
located, the locations are spatially compared against
company-specific rating territories and matched to the
correct territory. Underwriting and rating occur in several
business processes.
Any time a new policy, endorsement or renewal is entered in
your system, address information must also be entered for
that location. Underwriting and rating processes are based
on this information, which determines if the policy is
accepted and what the final premium is.
Group 1 Software's HDD solutions can help eliminate the
incorrect determinations that contribute to shortfalls in
underwriting execution which directly affect the company
performance.
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